Atlanta Growers Policy

1.Customer Service

At Atlanta Growers, we are committed to providing exceptional customer service. Our employees are expected to be knowledgeable about our products and services, friendly, and helpful. If a customer has a concern or complaint, we encourage our employees to listen carefully, take appropriate action, and follow up as needed to ensure a positive outcome.

2.Product Quality

We are committed to providing our customers with high-quality products. All products are regularly inspected and tested to ensure that they meet our standards. If a customer receives a product that is defective or damaged, we will make every effort to resolve the issue promptly and to the customer's satisfaction.

3. Pricing and Sales

Our prices are competitive and reflect the quality of our products. We understand that purchases can be a significant investment, and we strive to provide our customers with the information and guidance they need to make informed decisions. However, we kindly request that all sales be considered final and non-refundable. If a customer has any concerns or questions about a product, we encourage them to speak with a member of our team before making a purchase. We believe that this policy will help ensure a positive shopping experience for all of our customers.

4. Inventory Management

We are committed to maintaining an accurate and up-to-date inventory of our products. Our employees are responsible for monitoring inventory levels and for reporting any discrepancies to the manager. We may periodically conduct physical inventory counts to ensure the accuracy of our records.

5. Store Appearance and Maintenance

We are committed to maintaining a clean and organized store. Our employees are responsible for keeping the store tidy and for reporting any maintenance issues to the manager. We will regularly inspect the store and make any necessary repairs to ensure that it is in good condition.

6. Employee Conduct

We expect our employees to be professional, courteous, and respectful at all times. We will not tolerate any form of harassment, discrimination, or other inappropriate conduct. All employees are expected to comply with the policies and procedures outlined in the employee manual.

7. Confidentiality

We respect the privacy of our customers and employees. All employees are expected to maintain the confidentiality of customer and employee information, and to use this information only for business-related purposes.

8. Health and Safety

The health and safety of our employees and customers is a top priority. All employees are expected to follow established health and safety protocols, and to report any incidents or hazards in a timely manner. We will regularly inspect the store and make any necessary repairs to ensure that it is safe and secure.

9. Environmental Stewardship

We are committed to minimizing our impact on the environment. We will make every effort to recycle and reduce waste, to conserve energy and water, and to use environmentally friendly products whenever possible.

10. Continuous Improvement

We are committed to continuously improving our products, services, and operations. We welcome feedback from our customers and employees and will use this feedback to make ongoing improvements to our business.